URL: http://www.wired.com/gadgetlab/2010/11/report-iphone-4-is-most-fragile-smartphone/
The glass iPhone 4 is more likely to slip out of your hand, eat the ground and break than other phones, according to a report.
A study by third-party warranty company SquareTrade tracked 50,000 different phones over one year to analyze their accident rates (that is, how often customers reported drops or spills), as well as their non-accident malfunction rates (i.e., how likely the phones are to fail on their own).
The iPhone 4 had the highest accident rate of 13.8 percent, but a reported non-accident malfunction rate of 2.1 percent, according to SquareTrade. That means the iPhone 4 is the most reliable phone over a year — so long as you don’t drop it.
However, the iPhone 4’s higher accident rate is nothing to sneeze at. SquareTrade notes that 90 percent of the iPhone 4’s failures were due to accidental damage. So that makes’ the iPhone 4 than other phones, it’s the most fragile handset.
Motorola and HTC phones were almost as accident-prone as the iPhone 4, both with an accident rate of 12.2 percent.
Bottom line: The more glass a device has, the more likely it is to drop and break. (Glass is more fragile than plastic? Shocking.)
“The bigger issue for consumers is the vulnerability of phones to accidental damage, especially as the market evolves more and more to include large glass displays,” SquareTrade said in its study [pdf].
For comparison, BlackBerry smartphones had a 6.7-percent accident rate but a 6.3-percent malfunction rate — suggesting they’re the least reliable because they’re more likely to fail on their own even if they’re not dropped.
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