http://rss.slashdot.org/~r/Slashdot/slashdot/~3/300047999/article.pl
Last year, the Attorney General of New York instigated a lawsuit
against Dell for practices like long hold times, repeated call
transfers, and disconnects for customers waiting for phone support —
all of which make it harder to cash in on promises of (and paid-for)
technical support." Now, raptor78 writes "IDG News reports on New York
Attorney General's victory over the poor services and deceptive
practices employed by Dell over the past years with regards to
technical support and promotional offers. It is about time someone
spoke up and realized some of the horrors people deal with at Dell."
Another reader points to a quick report from Fortune magazine on the
ruling.
Read more of this story at Slashdot.
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